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Mobile Alerts Terms of
Service
- When you
opt-in to the service, we will send you a message to confirm your signup. Text
JOIN to 33163 to sign up for Voyage Healthcare Alerts! Message and data rates
may apply. You will receive 8 messages per month. Text "HELP" for
help. Text "STOP" to cancel.
- Text JOIN +
an image to 33163 to sign up for Voyage Healthcare Alerts! Message and data
rates may apply. You will receive 8 messages per month. Text "HELP"
for help. Text "STOP" to cancel.
- You can
cancel this service at any time. Just text "STOP" to 33163. After you
send the message "STOP" to us, we will send you a reply message to
confirm that you have been unsubscribed. After this, you will no longer receive
messages from us.
- If you want
to join again, just sign up as you did the first time and we will start sending
messages to you again.
- If at any
time you forget what keywords are supported, just text "HELP" to
33163. After you send the message "HELP" to us, we will respond with
instructions on how to use our service as well as how to unsubscribe.
- Participating
carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Boost
Mobile, MetroPCS, Virgin Mobile, Alaska Communications Systems (ACS),
Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central,
IL (ECIT), Cellular One of Northeast Pennsylvania, Cricket, Coral Wireless
(Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart
Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri),
Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone
Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom),
Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas
RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union
Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star
Wireless).
- T-Mobile is
not liable for delayed or undelivered messages.
- For all
questions about the services provided by this short code, you can send an email
to support@voyagehealth.com.
- If you have
any questions regarding privacy, please read our privacy policy.
Mobile
Alerts Privacy Policy
The
VoyageHealthcare application and the associated VoyageHealthcare website
available at VoyageHealthcare ("VoyageHealthcare") are owned and
operated by VoyageHealthcare ("us" "we" or
"our"). This VoyageHealthcare privacy policy (the "Privacy Policy")
is intended to inform you of our policies and practices regarding the
collection, use and disclosure of any information you submit to us through
VoyageHealthcare. This includes "Personal Information," which is
information about you that is personally identifiable such as your name, e-mail
address, user ID number, and other non-public information that is associated
with the foregoing, as well as "Anonymous Information," which is
information that is not associated with or linked to your Personal Information
and does not permit the identification of individual persons.
User Consent
By accessing
or otherwise using VoyageHealthcare, you agree to the terms and conditions of
this Privacy Policy and the associated Terms of Service (set forth on here) you
expressly consent to the processing of your Personal Information and Anonymous
Information according to this Privacy Policy.
Your
Personal Information may be processed by us in the country where it was
collected as well as other countries (including the United States) where laws
regarding processing of Personal Information may be less stringent than the
laws in your country.
Regarding
Children
Children
under the age of 13 are not permitted to use VoyageHealthcare and we do not
intentionally collect or maintain Personal Information from those who are under
13 years old. Protecting the privacy of children is very important to us. Thus,
if we obtain actual knowledge that a user is under 13, we will take steps to
remove that user's Personal Information from our databases. We recommend that
children between the ages of 13 and 18 obtain their parent's permission before
submitting information over the internet. By using VoyageHealthcare, you are
representing that you are at least 18 years old, or that you are at least 13
years old and have your parents' permission to use VoyageHealthcare.
Collection
and Use of Information
Personal
Information
In general,
we collect Personal Information that you submit to us voluntarily through
VoyageHealthcare. We also collect information that you submit in the process of
creating or editing your account and user profile on VoyageHealthcare. For
example, our registration and login process requires you to provide us with
your name, valid email address and password of your choice. When you
personalize your profile and use the features of VoyageHealthcare, we will
collect any information you voluntarily provide, and we may also request
optional information to support your use of VoyageHealthcare, such as your year
of birth, gender and other demographic information. We collect information in
the form of the content that you submit during your use of VoyageHealthcare,
such as photos, comments, ratings and other information you choose to submit.
We may also collect information about you and your friends, from any social
network you may have connected from, in order to provide you with a more
personalized experience. For instance, we may collect your user ID or profile
information that you have permitted to be displayed through VoyageHealthcare in
order to display you as a friend or in association with your profile and
collections. When you order our products or services, you will need to submit
your credit card or other payment information so that our service providers can
process your payment for those products and services. If you choose to sign up
to receive information about products or services that may be of interest to
you, we will collect your email address and all related information.
Additionally, we collect any information that you voluntarily enter, including
Personal Information, into any postings, comments, or forums within the
VoyageHealthcare community.
Personal
Information from Other Sources
We may
receive Personal Information about you from other sources with which you have
registered, companies who we have partnered with (collectively,
"Partners") or other third parties. We may associate this information
with the other Personal Information we have collected about you.
E-mail and
E-mail Addresses
If you send
an e-mail to us, or fill out our "Feedback" form through
VoyageHealthcare, we will collect your e-mail address and the full content of
your e-mail, including attached files, and other information you provide. We
may use and display your full name and email address when you send an email
notification to a friend through VoyageHealthcare or the social network from
which you have connected to VoyageHealthcare (such as in an invitation, or when
sharing your content). Additionally, we use your email address to contact you
on behalf of your friends (such as when someone sends you a personal message)
or notifications from a social network or other website with whom you have
registered to receive such notifications. We may use this e-mail address to
contact you, for things such as notifications of limited edition shop sales and
other related information. You may indicate your preference to stop receiving
further promotional communications as further detailed below.
Information
Collected Via Technology
As you use
VoyageHealthcare, certain information may also be passively collected and
stored on our or our service providers' server logs, including your Internet protocol
address, browser type, and operating system. We also use Cookies and
navigational data like Uniform Resource Locators (URL) to gather information
regarding the date and time of your visit and the solutions and information for
which you searched and viewed, or on which of the advertisements displayed on
VoyageHealthcare you clicked. This type of information is collected to make
VoyageHealthcare and solutions more useful to you and to tailor the experience
with VoyageHealthcare to meet your special interests and needs.
An
"Internet protocol address" or "IP Address" is a number
that is automatically assigned to your computer when you use the Internet. In
some cases your IP Address stays the same from browser session to browser
session; but if you use a consumer internet access provider, your IP Address
probably varies from session to session. For example, we, or our service
providers, may track your IP Address when you access VoyageHealthcare to assist
with ad targeting.
"Cookies"
are small pieces of information that a website sends to your computer's hard
drive while you are viewing a website. We may use both session Cookies (which
expire once you close your web browser) and persistent Cookies (which stay on
your computer until you delete them) to provide you with a more personal and
interactive experience with VoyageHealthcare. Persistent Cookies can be removed
by following your Internet browser help file directions. In order to use our
services offered through VoyageHealthcare, your web browser must accept
Cookies. If you choose to disable Cookies, some aspects of VoyageHealthcare may
not work properly, and you will not be able to receive our services.
We may also
enable advertisers and ad servers to promote third-party products and/or
services by placing advertisements on VoyageHealthcare. These advertisers and
ad servers may use Cookies and/or "Web Beacons" (which are usually
small, transparent graphic images) in order to monitor information related to
served advertisements. Clicking on such advertisements will direct you to the
website of a third-party and the advertiser. This Privacy Policy does not cover
the privacy practices of any advertisers or ad servers.
Use and
Disclosure of Information
Except as
otherwise stated in this Privacy Policy, we do not generally sell, trade, rent,
or share the Personal Information that we collect with third parties, unless
you ask or authorize us to do so.
In general,
Personal Information you submit to us is used by us to provide you access to
VoyageHealthcare, to improve VoyageHealthcare, to better tailor the features,
performance, and support of VoyageHealthcare and to offer you additional
information, opportunities, promotions and functionality from us, our partners
or our advertisers at your request. Additionally, we do share your content
preferences and other information with the social network from which you have
connected to VoyageHealthcare, along with those companies and persons you have
asked us to share your information with.
We may
provide your Personal Information to third-party service providers who work on
behalf of or with us to provide some of the services and features of
VoyageHealthcare and to help us communicate with you. Examples of such services
include sending email, analyzing data, providing marketing assistance,
processing payments (including credit card payments), and providing customer
service. We require our third-party service providers to promise not to use
such information except as necessary to provide the relevant services to us. We
may share some or all of your Personal Information with our third-party
partners, those with whom we have a co-branding or promotional relationship, or
other third-parties about whom you are otherwise notified and do not request to
opt out of such sharing. This Privacy Policy does not cover the use of your
personally identifiable information by such third-parties. We do not maintain
responsibility for the manner in which third parties, including, without
limitation, social networks, other partners and advertisers, use or further
disclose Personal Information collected from you in accordance with this
Privacy Policy, after we have disclosed such information to those third
parties. If you do not want us to use or disclose Personal Information
collected about you in the manners identified in this Privacy Policy, you may
not use VoyageHealthcare.
Although we
currently do not have a parent company, any subsidiaries, joint ventures, or
other companies under a common control, we may in the future, and we may share
some or all of your Personal Information with these companies, in which case we
will require them to honor this Privacy Policy.
In the event
we go through a business transition such as a merger, acquisition by another
company, or sale of all or a portion of its assets, your Personal Information
may be among the assets transferred. You acknowledge that such transfers may
occur and are permitted by this Privacy Policy, and that any acquirer of ours
or that acquirer's assets may continue to process your Personal Information as
set forth in this Privacy Policy.
We may
disclose your Personal Information if we believe in good faith that such
disclosure is necessary to (a) comply with relevant laws or to respond to
subpoenas or warrants served on us; or (b) to protect and defend our rights or
property, you, or third parties. You hereby consent to us sharing your Personal
Information under the circumstances described herein.
The Ability
of others to View your Information
Helping you
to protect your information is a vital part of our mission. It is up to you to
make sure you are comfortable with the information you choose to provide us and
the information you choose to publish. You understand that when you use
VoyageHealthcare, certain information you post or provide through
VoyageHealthcare, such as your name, profile, comments, posts and ratings, may
be shared with other users and posted on publicly available portions of VoyageHealthcare,
including without limitation, chatrooms, bulletin and message boards, along
with other public forums. Please keep in mind that if you choose to disclose
Personal Information when posting comments or other information or content
through VoyageHealthcare, this information may become publicly available and
may be collected and used by others, including people outside the
VoyageHealthcare community. We will not have any obligations with respect to
any information that you post to parts of VoyageHealthcare available to others,
and recommend that you use caution when giving out personal information to
others in public forums online or otherwise. We also share the information you
publish with other third parties.
Third Party
Sites and Advertising
VoyageHealthcare
may contain links to other websites. Please be aware that we are not
responsible for the privacy practices or the content of such other websites. We
encourage our users to read the privacy statements of each and every website
they visit. This VoyageHealthcare applies solely to information collected by us
through VoyageHealthcare and does not apply to these third-party websites. The
ability to access information of third-parties from VoyageHealthcare, or links
to other websites or locations, is for your convenience and does not signify
our endorsement of such third-parties, their products, their services, other
websites, locations or their content.
Your Choices
Regarding Your Personal Information
We offer you
choices regarding the collection, use, and sharing of your Personal
Information. When you receive promotional communications from us, you may
indicate a preference to stop receiving further promotional communications from
us and you will have the opportunity to "opt-out" by following the
unsubscribe instructions provided in the promotional e-mail you receive or by
contacting us directly (please see contact information below).
Despite your
indicated email preferences, we may send you administrative emails regarding
VoyageHealthcare, including, for example, administrative confirmations, and
notices of updates to our Privacy Policy if we choose to provide such notices
to you in this manner.
You may
change any of your profile information by editing it in the profile settings
page. You may request deletion of your Personal Information by contacting us at
support@voyagehealth.com, but please note that we may be required (by law or
otherwise) to keep this information and not delete it (or to keep this
information for a certain time, in which case we will comply with your deletion
request, only after we have fulfilled such requirements). When we delete
Personal Information, it will be deleted from the active database, but may
remain in our archives.
Feedback
If you
provide feedback to us, we may use and disclose such feedback for any purpose,
provided we do not associate such feedback with your Personal Information. We
will collect any information contained in such feedback and will treat the
Personal Information in it in accordance with this Privacy Policy. You agree
that any such comments and any email we receive becomes our property. We may
use feedback for marketing purposes or to add to or modify our services without
paying any royalties or other compensation to you.
Security
We are
committed to protecting the security of your Personal Information. We use a
variety of industry-standard security technologies and procedures to help
protect your Personal Information from unauthorized access, use, or disclosure.
Even though we have taken significant steps to protect your Personal
Information, no company, including us, can fully eliminate security risks
associated with Personal Information.
Contact and
Revisions
If you have questions or concerns about our
Privacy Policy, please contact us at: support@voyagehealth.com. This Privacy
Policy is subject to occasional revision at our discretion, and if we make any
substantial changes in the way we use your Personal Information, we will post
an alert on this page. If you object to any such changes, you must cease using
VoyageHealthcare. Continued use of VoyageHealthcare following notice of any
such changes shall indicate your acknowledgement of such changes and agreement
to be bound by the terms and conditions of such changes.